Accessibility Statement

TechDisinfect Limited t/a WellbeingandErgonomics

Website: https://wellbeingandergonomics.co.uk
Legal Entity: TechDisinfect Limited
Trading Name: TechDisinfect Limited t/a WellbeingandErgonomics
Company Registration Number: 12169233
ICO Registration Number: ZB662507
Registered Office: Manchester, United Kingdom
Email: wellbeingandergonomics@gmail.com

Effective Date: 22.08.2019
Last Reviewed: 27.08.2026

1. OUR COMMITMENT TO ACCESSIBILITY

TechDisinfect Limited t/a WellbeingandErgonomics (“WellbeingandErgonomics”, “we”, “us” or “our”) is committed to making our website and digital services as accessible and usable as reasonably practicable for all visitors and customers.

We recognise that people access websites using different devices, technologies and methods, and that individuals may have different accessibility requirements.

We therefore seek to design, maintain and improve our website with accessibility and inclusive use in mind.

2. OUR APPROACH

We aim, where reasonably practicable, to make our website accessible to people with a range of needs, including people who may experience difficulties relating to:

• vision;
• hearing;
• mobility;
• dexterity;
• speech;
• cognitive processing;
• learning;
• concentration;
• temporary impairments; and
• age-related accessibility needs.

We also recognise that accessibility requirements vary between individuals.

3. ACCESSIBILITY STANDARD

Where reasonably practicable, we aim to work towards the principles contained within the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).

Our accessibility approach is informed by the core WCAG principles that digital content should be:

1. Perceivable;
2. Operable;
3. Understandable; and
4. Robust.

We do not currently represent that every page, feature, document or third-party service on our website fully conforms to every WCAG success criterion.

Where accessibility limitations are identified, we aim to address them where reasonably practicable and proportionate.

4. WEBSITE PLATFORM

Our website operates using:

• WordPress;
• WooCommerce;
• third-party plugins and extensions;
• the WoodMart WordPress theme; and
• third-party services and integrations.

Some website functionality is therefore dependent upon software and services supplied by third parties.

This may include, among other things:

• payment services;
• analytics;
• security services;
• social-media integrations;
• customer reviews;
• live chat;
• marketing platforms;
• embedded videos;
• maps or other third-party content.

We cannot guarantee the accessibility of third-party platforms or content that we do not control.

5. ACCESSIBLE WEBSITE FEATURES

Where reasonably practicable, we aim to provide:

• clear and understandable website content;
• descriptive headings;
• meaningful links;
• accessible navigation;
• appropriate text structure;
• readable typography;
• appropriate colour contrast;
• keyboard-accessible functionality where supported;
• alternative text for relevant images where reasonably practicable;
• clearly identifiable forms and controls;
• accessible contact methods;
• appropriately structured information.

The availability of particular accessibility features may vary depending upon the page, device, browser and third-party functionality being used.

6. IMAGES AND ALTERNATIVE TEXT

We aim to provide alternative text for images where the image conveys information that is relevant to understanding the content.

Decorative images may not require alternative text.

Where images are supplied by manufacturers, suppliers or other third parties, alternative text may not always be available or may require modification before it can be appropriately incorporated into our website.

We will seek to improve alternative-text coverage as part of our ongoing website maintenance.

7. VIDEO AND AUDIO CONTENT

Where we publish or embed video or audio content, we aim, where reasonably practicable, to provide appropriate accessibility features.

Depending upon the source and platform, this may include:

• captions;
• subtitles;
• transcripts;
• descriptive accompanying text.

Some embedded content may be hosted by third-party platforms and may therefore be subject to their accessibility functionality.

8. DOCUMENTS

We may provide documents in formats including PDF and other electronic formats.

We aim, where reasonably practicable, to make documents accessible.

However, some historical, manufacturer-supplied or third-party documents may not fully meet current accessibility standards.

If you require a document in an alternative accessible format, please contact us.

We will consider reasonable requests and, where reasonably practicable, provide the information in an alternative format.

9. E-COMMERCE ACCESSIBILITY

We aim to make our online shopping process as accessible as reasonably practicable.

This includes, where supported by our website and underlying technology:

• product browsing;
• product selection;
• shopping basket functionality;
• checkout;
• customer accounts;
• payment;
• order confirmation;
• returns information;
• contact functionality.

Some payment, review, security or other functionality may be provided through third-party services.

We cannot guarantee that all third-party functionality will be fully accessible to every user.

If you experience difficulty completing an online purchase, please contact us and we will consider whether we can provide reasonable assistance or an alternative method of completing the transaction.

10. DSE & ERGONOMIC ASSESSMENT SERVICES

Accessibility is particularly important to our professional services.

We provide DSE and ergonomic assessment services, including remote and on-site assessments.

Where an individual has accessibility requirements that may affect their ability to participate in an assessment, we encourage them to tell us before the assessment takes place.

Where reasonably practicable, we will consider appropriate arrangements, which may include:

• alternative communication methods;
• additional time;
• adjustments to the assessment process;
• accessible digital documentation;
• reasonable changes to the assessment environment;
• alternative methods of obtaining relevant information.

Any proposed adjustment will be considered in the context of the particular assessment and circumstances.

11. ASSISTIVE TECHNOLOGY

Our website may be accessed using assistive technologies such as:

• screen readers;
• screen magnification;
• speech-recognition software;
• keyboard navigation;
• browser accessibility tools;
• operating-system accessibility features.

We aim to support commonly used assistive technologies where reasonably practicable.

However, compatibility may vary depending upon the combination of:

• device;
• operating system;
• browser;
• assistive technology;
• website functionality;
• third-party software.

12. KEYBOARD NAVIGATION

We aim to ensure that important website functionality can be operated using keyboard navigation where reasonably practicable.

However, certain third-party components, plugins or embedded services may not behave consistently with keyboard navigation.

If you encounter a keyboard-accessibility problem, please let us know so that we can investigate it.

13. COLOUR AND CONTRAST

We aim to use colours and visual design elements that support readability and distinguishability.

However, colour perception varies considerably between individuals.

We do not intend colour to be the sole means of communicating essential information wherever reasonably practicable.

14. PLAIN AND CLEAR LANGUAGE

We aim to write our website content in clear and reasonably straightforward language.

Certain information, particularly contractual, legal, technical or professional information, may necessarily contain specialised terminology.

Where appropriate, we seek to explain technical terms in a manner that is understandable to the intended audience.

15. BROWSER AND DEVICE COMPATIBILITY

Our website is intended to work with commonly used modern browsers and devices.

We recommend keeping your:

• operating system;
• internet browser;
• assistive technology; and
• security software

reasonably up to date.

Some older browsers, devices or unsupported software may not provide the same functionality or accessibility.

16. THIRD-PARTY CONTENT

Our website may contain content, functionality or links supplied by third parties.

Examples include:

• Google;
• YouTube;
• Instagram;
• TikTok;
• LinkedIn;
• Trustpilot;
• payment providers;
• customer-review services;
• live-chat services;
• security services.

Third-party services operate independently of WellbeingandErgonomics.

We cannot guarantee the accessibility, availability or compatibility of third-party websites or services.

Where we become aware of an accessibility issue with an embedded third-party service, we will consider whether an alternative method of accessing the relevant information can reasonably be provided.

17. KNOWN OR POTENTIAL LIMITATIONS

Because our website uses WordPress, WooCommerce, third-party plugins, embedded services and manufacturer-supplied content, some areas may not always fully meet current accessibility standards.

Potential limitations may include:

• third-party embedded content;
• older PDF documents;
• manufacturer-supplied documents;
• third-party payment interfaces;
• social-media content;
• interactive components;
• dynamically generated content;
• certain website plugins;
• compatibility with particular assistive technologies.

We aim to identify and address material accessibility issues as part of our ongoing website maintenance and development.

18. REPORTING AN ACCESSIBILITY PROBLEM

If you experience difficulty accessing or using any part of our website, please contact us.

Please provide, where possible:

• the webpage address;
• a description of the accessibility problem;
• the device and browser being used;
• the assistive technology being used, if applicable;
• the information or service you were attempting to access.

You do not need to provide medical or disability information when reporting an accessibility problem.

19. REQUESTING INFORMATION IN AN ALTERNATIVE FORMAT

If you require information in an alternative format, please contact us.

Depending upon your requirements, we may consider providing information in an alternative format such as:

• plain text;
• larger text;
• an alternative electronic format;
• information by email;
• verbal assistance where reasonably practicable.

We will consider reasonable requests on a case-by-case basis.

20. CONTACT DETAILS

For accessibility assistance, please contact:

TechDisinfect Limited t/a WellbeingandErgonomics

Email: wellbeingandergonomics@gmail.com

Website: https://wellbeingandergonomics.co.uk

Data Protection Contact:
Karim Samani
wellbeingandergonomics@gmail.com

21. FEEDBACK

We welcome feedback about the accessibility and usability of our website.

Your feedback helps us identify areas where improvements may be appropriate.

Please send accessibility feedback to:

wellbeingandergonomics@gmail.com

We will consider reported accessibility issues and, where reasonably practicable, take appropriate action.

22. REASONABLE ASSISTANCE

If you cannot access information, complete an online transaction or use a particular website function because of an accessibility issue, please contact us.

Where reasonably practicable, we will seek to provide appropriate assistance or an alternative means of accessing the relevant information or service.

This does not guarantee that every request can be accommodated, particularly where the relevant functionality is controlled by an independent third-party provider.

23. CHANGES TO THIS ACCESSIBILITY STATEMENT

We may update this Accessibility Statement periodically to reflect:

• changes to our website;
• changes to our Services;
• accessibility improvements;
• changes in technology;
• changes in applicable legal or regulatory requirements;
• feedback received from website users.

The latest version will be published on this page.

24. GOVERNING LAW

This Accessibility Statement is governed by the laws of England and Wales, subject to any mandatory rights and protections applicable to you under UK or other applicable law.

Nothing in this Accessibility Statement is intended to exclude or restrict any legal right or protection that cannot lawfully be excluded or restricted.

25. DOCUMENT CONTROL